Established in August 2014, Community Navigation is a social prescribing service operating in partnership with GP surgeries across Brighton and Hove. Community Navigators are trained volunteers with previous experience of supporting people.
We are currently recruiting Community Navigators to meet with people either in a room at their GP surgery or within their own homes.
They work with a person to help them identify and access the right local groups and services. Navigators facilitate onwards referrals by making arrangements on the person's behalf as needed, filling in forms, making appointments and following up.
Around half the people we support are aged over 65 and many are experiencing social isolation or anxieties about their medical conditions or wellbeing in general. Community Navigation is a proven method of helping people improve their wellbeing and access the services and groups they want and need.
Navigators must be able to give at least 4 hours a week to the role.
o A friendly and respectful manner
o Able to communicate clearly with a variety of people on a one-to-one basis
o A non-judgemental attitude to people and patients
o Active listening skills
o Good telephone manner
o Ability to follow guidelines and keep accurate records
o An interest in primary care services and helping people get the most out of their health services
o A background of working or volunteering within social care and/or community services
o IT skills
Brighton and Hove Impetus
- Civic Responsibility and Communities
- Mental Health
- Older People
- Computers, IT and Websites
- Disabled Access
- Equal Opportunities Policy
- Health and Safety
- Insurance Cover for Volunteers
- Support on Offer
When: 08/11/2017 - 08/05/2018
Our office is located by Palmeira Square in Hove, which is on a variety of bus routes. We can provide specific directions as needed. Some Navigators are based within GP surgeries around the city. Volunteers can choose which role they do and where they work.
This opportunity is available
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